Upgrade Your Ice.

Add to Cart — Select your custom grillz and add the moulding kit to your cart.

(Please note: moulding kit is not included and is sold separately)

Get Your Kit in the Post — We'll send your moulding kit to your address with step-by-step instructions.

Send Us Your Impression — Take your teeth impression and complete your order form at home, then return it using the details provided.

We Craft Your Grillz — Once we receive your mould, we'll begin creating your custom grillz.

Book Online — Choose a date and time that suits you via our booking system.

Visit Us for Your Mould — Come to your appointment and we'll take your teeth impression for you.

We Craft Your Grillz — After your in-person mould, we'll start creating your grillz.

Note: If you have an in-person appointment, ordering your grillz online is optional. If you do order online, just bring your order number to the appointment.

When your impression kit arrives, it will include an Order Form. This helps us know exactly which tooth or teeth you want your custom grillz made for.

Diagram — Mark the exact tooth or teeth you want grillz on and clearly indicate left or right.

Design Details — Specify your design, material, or finish (gold, silver, diamond cut, etc.).

Add Notes — Include any extra information or custom requests.

Your Information — Full name and contact details to match your order correctly.

Signature — Please sign the form before returning it.

Note: All images shown are for reference and inspiration only and do not represent exact real-life grillz. Final results may vary based on tooth shape, size, fit, and chosen design.

Once you place your order, your moulding kit will be posted the next working day if ordered before 4pm.

After we receive your completed mould, your grillz will take 15–20 working days to create.

We offer Express Services for an additional fee:

3–4 Working Days — £60

7 Working Days — £40

Please make sure to read our Express Service Terms & Conditions before purchasing. Express service only applies once we have received your mould.

Daily Cleaning — Customers should clean their grillz and brush their teeth daily to maintain hygiene, prevent build-up, and keep grillz looking their best.

Lower Karat Grillz (Silver, 9K, 14K & 18K Gold) — Avoid eating, drinking, and smoking while wearing lower karat grillz, as these materials can tarnish over time.

Dental-Grade Grillz — Dental grillz are tarnish-proof and smoke-proof and are designed to last for decades. You can eat, drink, and smoke while wearing this material grade.

Cleaning & Maintenance — To maintain shine and keep your grillz fresh, we recommend using our Frost City Home Cleaning Kit, available to purchase separately.

Tip: Proper daily care and regular cleaning will help extend the life, shine, and overall appearance of your grillz.

For full information regarding refunds, returns, cancellations, and fit policies, please view our Terms & Conditions.

As all grillz are custom-made to your mould, we cannot offer refunds or exchanges on completed orders.

If there is an issue with fit, we offer a free adjustment — simply send your grillz back to us and we'll re-fit them at no extra cost.

Moulding kits and cleaning kits are non-refundable once opened.

For any concerns, please contact us via Instagram or email.